How BT digitized to improve customer experience and get more agile


In this webinar, we explore BT’s digital journey with Dynatrace and Amazon Web Services. BT provides telecom products and services to 180 countries and is headquartered in London, England. We’ll explore BT’s use of observability for issues such as managing peak loads on its site, identifying errors in the development process and other development workflows. We’ll also explore how BT is moving toward greater IT automation in its approach to observability with Dynatrace and on AWS.

Join us in discussing how BT used Dynatrace and AWS to help navigate its digital journey.


Lauren Horwitz, Editor in Chief at Dynatrace, Moderator
Chris Deane, Head of Digital Platform and Security Engineering at BT
Brad Johnson, DevOps Category Lead, AWS
David Baldry, Global Solutions Engineer, Dynatrace
Adrian Phillips, Director of Product Marketing – Infrastructure, Dynatrace
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