SAP Best Practices / Case Study

Dynatrace supports move to autonomous cloud operations for SAP CX

SAP had been using a traditional APM solution for its virtual machine-based managed service, which had led to a strong culture of performance management in the company. However, the growth in customers moving to the cloud and the inherent complexity of hybrid environments led SAP CX to look for a more sophisticated monitoring platform to support the demand for its services, simplify operations and eliminate performance blind spots. Read on and see how Dynatrace modernized their cloud monitoring.

Get the Case Study

Additional resources

 
See how leading enterprises are using real-time, contextual data to fuel trustworthy AI and drive transformation..
Learn more
Experience every boundary-breaking mainstage session, product announcement, and breakout session on-demand.
Register now
Gartner® has named Dynatrace a Leader in the 2025 Magic Quadrant™ for Observability Platforms for the 15th consecutive time, with the highest position for Ability to Execute.
Learn more
Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Matt Crossley, Padraig Byrne, Andre Bridges, Martin Caren, 7 July 2025

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Dynatrace. Dynatrace was recognized as Compuware from 2010-2014.

Ready to see Dynatrace in action?

Get started now with Dynatrace SaaS or contact us for Dynatrace on-premises!

  • Full stack availability and performance monitoring
  • Smart analysis and alerting powered by artificial intelligence
  • Deployable as SaaS, or keep your data on-premises
  • Easy monitoring with no configuration
  • Real-time support via in-product-chat
  • Full scalability—scales with your needs

Try free trial Contact us