Hayes joined Experian 20 years ago and leads the innovative development of Experian’s IT Services, for Monitoring and Analytics, Service, and Portfolio Management. Hayes also leads Experian’s IT Service Management Strategic Program. Following its huge success Hayes continues to leverage the investment, transferring additional processes and technologies, delivering new capabilities; to achieve the best engagement and user experience. Prior to this role, Hayes led Experian’s operations and infrastructure teams, and supported several organic, acquisition growth business requirements.

Dave, a native Australian, is a true international marketer having developed his craft running marketing for Dynatrace in Asia, Europe and now globally from the US in Boston. Dave is a visionary marketer and has been responsible for repositioning Dynatrace from an APM vendor to a Software Intelligence leader. He balances his marketing abilities with technical know-how, and is often found demoing Dynatrace at events or on camera. Dave is a passionate keynote speaker, and has been a regular at major LinkedIn events across the globe sharing his stories on digital transformation, customer experience and IOT. A dad of two girls, Dave is an Australian Rules sports fanatic, and musician.