TUI is the world’s leading tourism group, taking almost 20 million customers on holiday to 180 destinations worldwide and operates in five different source markets, each supported by its own traditional IT environment. With a mission to provide customers with the best moments of their lives TUI recognized it needed to offer the best possible online booking experience from start to finish.

In this video, Yasin Quareshy, Head of Cloud Operations at TUI explains how the company consolidated its IT environment and moved to a hybrid cloud operating model, so innovation could be delivered faster and customer experience continually optimized.

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Disclaimer: Gartner Magic Quadrant Application Performance Monitoring, Charley Rich, Federico De Silva, 22th April 2020. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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