How SAP automates cloud operations and accelerates ServiceNow adoption with Dynatrace

On-demand

Organizations must continually evolve to keep up with today’s increasingly complex digital world and one of the world’s largest companies, SAP, is no exception. To do so, SAP has leveraged the integration between Dynatrace and ServiceNow to deliver smarter operations. 

Utilizing Dynatrace’s dynamic, real-time, web-scale observability, coupled with ServiceNow’s automated workflow and configuration capabilities, SAP has automated its cloud operations freeing engineering resources from manual, repetitive low-value tasks to focus on innovation projects that transform and drive SAP’s business forward. 

Watch this webinar on-demand to hear first-hand from Martin Auer, Senior Director for Observability, SAP about how they also leveraged ATOS Engage ESM services to implement automatic cloud operations using the ServiceNow and Dynatrace platforms.

Specifically, the webinar covers how SAP: 

  • Identified operations challenges of the cloud world
  • Utilizes ServiceNow and Dynatrace to shift mindsets from manual tasks to automation
  • Drives smarter operations with software intelligence with automatic and intelligent observability
  • Reduced MTTR by up to 60%

  

Register now
Speakers
Martin Auer
Senior Director for Observability - SAP
Martin Auer oversees the initiative to maintain the performance and availability of SAP Commerce Cloud, which underpins more than 3,500 e-commerce sites in more than 200 countries, processing transactions worth $500 billion annually. As digital workflows, experiences, and expectations have become more sophisticated, so has the requirement for more automated cloud operations and Martin has been central in improving efficiency through related processes at SAP. Martin has also been dealing with the pressures of the global pandemic and surge in demand for digital.
Michael Allen
VP Worldwide Partners - Dynatrace
Michael Allen has been working in the IT industry for over 24 years, the last 21 at Dynatrace. Michael has held many commercial leadership positions at Dynatrace, and today is Vice President of Worldwide Partner business and regarded as a key visionary in this market.