BCLC Customer Video

Before the pandemic, digital was a secondary channel for BCLC. During the pandemic, it became the only channel. Customer expectations also changed, as they now want ever fresher digital experiences. To support this, BCLC shifted to a multicloud architecture for greater agility, and moved from 2-3 releases per year to several each month. Dynatrace enables BCLC to meet these pressures by reducing the need for manual intervention and eliminating time-consuming, low-impact activities. This has improved job satisfaction and enabled the team to deliver higher quality releases faster.