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Customer experience is a top priority for Verizon, so they turned to DevOps best practices to address technical issues. The result was tremendous – 3x faster build times and a 50% drop in reported bugs – all within the first six months!
This success evolved to an automated delivery pipeline approach that leveraged cloud and container technology, and teams were able to deploy new features faster, directly into production.
With faster releases came vast technical complexity. Using Artificial Intelligence (AI)-powered monitoring, Verizon was able to transcend this problem, and today easily manages complex, web-scale DevOps in the cloud.
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Anil leads the on-prem & Cloud, DevOps and testing teams for the quote and ordering systems for Verizon Enterprise Solutions. He also leads the cloud strategy for migrating applications from on-prem datacenter to public and private Cloud infrastructure. Prior to this role, Anil managed key programs at Verizon around the web entities Verizon.com, Verizon.net. He also architected an innovative value-add services platform that generated new revenue opportunities with digital and security partners which successfully generated $275M in new annual revenue in four years..
Andreas Grabner has 15+ years’ experience as an architect and developer in the Java and .NET space. In his current role, Andi works as an advocate for high performing applications in both the development and operations areas. He is a regular expert and contributor to large performance and DevOps communities, a frequent speaker at technology conferences and regularly publishes articles on www.dynatrace.com/blog/.