Thank you for your interest in QualityKiosk Case Study.
QualityKiosk needed to assure their clients, whose revenue, customers and brand were at stake, that none of their business and IT functions would be at risk. But, with lapses occurring at almost any stage of the delivery chain, there was no clear knowledge of where problems resided.
With Dynatrace, QualityKiosk was able to:
- Gain a clear view of end-user journey ensuring near real-time find and fix
- Distinguish business and IT failures, reducing confusion and shortening turn-around time
- Proactively identify incidents in production before they negatively impact business ops
- Quickly communicating across teams and removing unnecessary guesswork saving time and money
