Digital Experience & Customer Insights in the New Normal
On demand
Every business has become a digital business to drive better business outcomes, increase agility and achieve greater efficiency. But if you can’t measure the experience from outside-in, how do you know whether you are delivering the results promised to your customers and meeting their expectations?
Join us in this webinar where we’ll explore:
- Current challenges of traditional customer touch points
- Knowing your users and what impacts them the most
- How Dynatrace provides customer first observability
- Journey to gain excellent customer insights
- Going beyond observation and making things actionable
Register now
Speaker
Oo Jun Da
Solution Manager, ISATEC
Oo Jun Da is a Solution Manager at ISATEC Malaysia, one of the premier Dynatrace Partner organisation servicing the Malaysian region. As one of the first Dynatrace Certified Professional in APAC, he has been working with the Dynatrace solution for over 12 years starting from the early Compuware, Dynatrace AppMon & DCRUM solutions. With experiences in Telco industry, Financial & Services Industry (especially in Banking) and Logistic industry (Global account), he has been instrumental in solutioning, architecting, and delivering quality performance insights in the enterprise ecosystem.
